Refund Policy Returns and Exchanges

 

We offer a 30-day money-back guarantee on item(s) that are in an unused pristine condition and in the original packaging. Please follow the link below to start your return or exchange. We are unable to provide an exchange or issue a refund on merchandise that we did not receive. It is not necessary to send back gift boxes or catalogs. Discontinued, retired, sale, clearance items are not eligible for return. 

Start your Return/Exchange

  • Exchanges or store credit on orders over $75 are free.
    • If the item you wish to exchange for is out of stock, either send it back for a store credit or check again in a few days. We get shipments frequently.
  • Orders under $75 or Refunds will be charged a processing fee to cover the cost of the shipping label.
  • Please follow the prompts and return your item within a week of receiving the label.
  • You will have the option to print the return label at home or take the QR code to the carrier and they can print the label for you.
  • If available, use the packaging the product was sent in and re-tape.
  • If you received the wrong item, please give us a call for a faster turn around time.